An internal customer is a person inside a company who interacts with…
Category: Articles With A Business Focus (page 2)
People Power
It takes a great many resources to operate a business. Computers, printers,…
Do You Dare To Market?
A few years ago I met with the owner of a commercial…
Increasing The Com In Marcom
Business people sometimes use the phrase “marcom.” It means “marketing communications.” A…
The Value Of Reputation
The wisest man who ever lived said “A good name is rather…
Winning The Wow!
Question: How do you know when you’ve exceeded your customers’ expectations? Answer: …
Great Expectations
A phrase that businesses often use when they talk about customer service…
Adding Pop
What do you do for Pop? And no, I don’t mean for…
The Solution Is “Plus”
People and companies want solutions. Certainly there are plenty of problems out…
Pain Relievers Of The Human Kind
There was a day when a person with a headache had two…