Kaizen. It’s an ancient word that means “continuous improvement.” Here’s how it works.
Step 1 = Identify a standard. Typically this standard will align with some goal or will solve a problem.
Step 2 = Establish a system, policy, or procedure to achieve the standard.
Step 3 = Identify deviations from the standard. These will be situations that are not following the system, or that are not adequately covered by the system.
Step 4 = Address and correct those deviations.
Step 5 = Raise the standard, if possible, by identifying a new standard.
And what happens after step 5? The process begins again at Step 2 and is repeated over and over. In fact, that’s why it’s call Kaizen, continuous improvement.
The above is used by permission from the book Three Years Of Tuesday Mornings: 156 e-mails about business and life by Steve Fales.